OHSU Library Resources and Services During Modified Operations FAQ

Starting Friday, March 20 at 6pm, OHSU Library’s physical locations will be closed, but online services remain available to support research, clinical care and online instruction.  Below you will find information about the Library’s current services and resources. This information is subject to change, so please check back often and use our Contact Form or email us at library@ohsu.libanswers.com with questions or requests for assistance.

Is the Library open?

OHSU Library’s physical locations are closed. The 24-hour space on the 4th floor in the BICC building remains accessible by badge access for critical function employees. See FAQ about sanitation in the BICC space. The Robertson Life Sciences Building is closed, therefore access to the Learning Resource Center is restricted.  Online 24/7 access to resources and remote access to Library services during business hours will continue.   

How can OHSU faculty, residents, staff, and students access electronic resources from off-campus?

The Library’s electronic resources are available online 24/7. All Library resources should be accessed via the Library’s website to ensure seamless access to full-text content.  When accessing resources from off-campus, you will see a Remote Access Login page where you will need to provide your OHSU network credentials.

  • If you are logged into the VPN, access will work the same as when you are on-campus.
  • Journals can be looked up by title in Library Search.
  • Databases can be found in the Popular Resources section on the front page of our website or in our A-Z Database List.
  • Electronic document delivery via Get It For Me will continue to be available.
  • For information about how to view OHSU Library’s e-resources when off-campus, please see this page.
  • To link Google Scholar to OHSU’s electronic resources from off-campus, please see this page.

How can I get help from the Library?

Please use our Contact Form or email us at library@ohsu.libanswers.com to get assistance with literature searches, publishing, citation formatting and management, research data management, or problems accessing library resources. Questions may be submitted 24/7. Your request will be triaged Monday through Friday from 8:00 AM to 6:00 PM by OHSU Library staff within 1 hour and you will receive a reply from an OHSU Librarian within 24 hours.

How can I make an appointment to meet with a Librarian?

Our Education, Research, and Clinical Outreach librarians are available for remote consultations via email, phone or online meetings. Schedule an online virtual appointment at http://librarycalendar.ohsu.edu/appointments/virtual. If the available online office hours don’t work with your schedule, use our Contact Form or email library@ohsu.libanswers.com to let us know and we’ll work something out.

I already have an in-person appointment booked with a librarian in the coming weeks. Will it be cancelled?

The librarian you booked your appointment with will contact you about moving your appointment online.

Can the Library help me provide access to materials my students need for a course I am teaching?

If your course requires students to read materials that they do not own, OHSU Library can help you provide online access to materials for your students through our Course Reserves service. We provide links to digital articles or e-book chapters or scans from print materials, which you can add to your Sakai course.  If we don’t own a book currently, we will try to purchase the e-book format if it’s available or a print copy from which we can scan select sections. Please submit your requests for Course Reserves items using our online form at https://www.ohsu.edu/library/course-reserve-materials. If you have questions, please contact us at circdesk@ohsu.edu.

What should I do if items on hold are waiting for me to pick them up?

If you still need information from the material, please contact library@ohsu.libanswers.com to discuss whether we can email you selections of the content you need.  If you no longer, need the material, please let us know.

Is Summit borrowing from NW academic libraries available?

Summit borrowing from NW academic libraries is suspended.  You will not be able to place requests for Summit items.  Please do not return Library items you have borrowed until further notice.  No fines will be generated while the service is suspended.

What should I do with items I currently have checked out?

OHSU faculty, staff, and returning students do not need to return borrowed items until further notice.  No overdue fines will be generated.

If you are a graduating student or otherwise leaving OHSU, please return any items you have borrowed from the Library at one of the book drops located on Marquam Hill:

  • At the end of the BICC sky bridge in Parking Lot C, near the pay stations.
  • Inside the BICC, outside the 3rdfloor Library entrance. Note: BICC access requires your ID badge to enter the building now.

Books may also be returned through Campus Mail (mail code LIB).  Overdue fines will not be charged for returned books. However, you may be charged for the cost of lost books if they are not returned.

We understand you may not be able to return items to Marquam Hill in person or via campus mail. If that’s the case, please contact the Library at library@ohsu.libanswers.com or use the Contact the Library form at www.ohsu.edu/library and we will help you find another way to get the items back to us.

Can we get more disinfecting wipes for the 4th floor space in BICC?

We put out containers of disinfecting wipes as we are able to obtain them. We are unable to acquire more through OHSU supply chains, but have obtained some in local stores.  OHSU’s custodial team is disinfecting this area frequently, but not after every use.  Please protect yourself while using our 4th floor space:  wear a mask, avoid touching your face after touching common surfaces, wash your hands often, and feel free to bring your own disinfecting wipes.  We continue to seek wipes in local stores, so let us know when the wipe container is empty again and if we have acquired any, we will bring them up.

How can I get access to items in the Historical Collections & Archives?

Our Historical Collections & Archives staff are available for virtual historical research consultations, and for scanning collection items for digital delivery to researchers (subject to staff availability and current level of access to physical collections). Schedule a virtual historical research consultation at https://librarycalendar.ohsu.edu/appointments/langford, use our Contact Form, or email us at hcaref@ohsu.edu with your historical collections requests.